Refund policy

We have a 30-day guarantee policy, which means you have 30 days after receiving your item to withdraw and request a refund if the digital content or service turns out to be faulty, not as advertised or not working as expected.

To start a refund, you can contact us at karl.lippert.ldt@gmail.com or use the button at the bottom of the page if you are in the EU. 

 

Refunds
We will notify you once we’ve received and inspected your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at karl.lippert.ldt@gmail.com. If you are returning physical goods, you will have to carry the return shipping costs.